Novaelia™ Waterproof Winter Jacket with Integrated Harness for Dogs

Your dogs deserve the best.

They deserve to feel warm, trendy and cozy this winter!

🚚 Delivery Information – Novaélia

At Novaélia , we are committed to providing a smooth, secure and enjoyable shopping experience 💫

Each order is carefully prepared and shipped with love 💝

📦 Order processing

All our orders are processed within 24 to 72 business hours (excluding weekends and public holidays).

Once your order is validated, you will receive a confirmation email containing your tracking number 🔍.

🌍 Estimated delivery times

Our products are shipped from our international and local partner warehouses to ensure the best value for money ✨

• France, Belgium, Switzerland, Canada : 7 to 14 working days

• Other French-speaking countries : 10 to 20 working days

🕊️ Delivery times may vary slightly depending on the time of year or customs checks.

💌 Track your order

Once shipped, you will receive an online tracking link to track your package in real time.

➡️ If you don't see an update yet, don't worry — it can take 2 to 5 business days for the information to appear.

💎 Free delivery

🎁 Free shipping on all orders over CAD$120 (depending on destination).

Below this amount, delivery charges apply depending on your country.

🔒 Guarantee & security

In case of delay, address error or lost package, our team is committed to finding a quick solution 💬

At Novaélia , every customer counts, and your satisfaction is our top priority 🌷

✉️ Need help?

Our customer service is available 7 days a week 💌

📧 novaelia.support61@gmail.com

We generally respond within 24 business hours.